Common Questions from Partners & Instructors

Q: How do I access the platform?

Navigate to well.Burnalong.com from your computer or mobile device. Login using your Burnalong credentials. If you have forgotten your password, click the “reset password” button.

Q: What upgrades does the new platform have?

A faster experience for both instructors and users. The ability to schedule, teach, and publish live classes from any device, including laptops. The ability to choose a thumbnail photo for any classes you upload. A feature allowing you to pre-schedule recurring live classes. Much more, coming soon!

Q: Is there somewhere that I can see the number of views on my classes?

You can view your stats in the partner dashboard that will show your minutes and reviews. More upgrades will continue to be made!

Q: How do I get a link to a class so that I can share it on social media?

You can click on the ‘share class’ button on your classes page to get the URL!

Q: Where do I put any relevant links when setting up a class?

You can add it to your class description.

Q: How do I create/edit programs via the platform?

We recommend you title your classes to indicate that they go together. For example, “3 Week Abs: Class 1/3”

Log in

Common Questions from Partners & Instructors

Frequently Asked Questions
The best resources are in the partner handbook! Get it by clicking here!

How do I access the platform?

What upgrades does the new platform have?

Is there somewhere that I can see the number of views on my classes?

How do I get a link to a class so that I can share it on social media?

Where do I put any relevant links when setting up a class?

How do I create/edit programs via the platform?

Additional Questions

How do I edit my profile information?

What devices can I use to post a live class on the new platform?

Is there an app for instructors anymore?

I am having trouble updating my business website link. What is missing?

When I try to upload a class, my name isn't showing up in the dropdown. Why?

I uploaded a class but it isn't showing in my list.

How long does it take to upload a class?

What We Do

Who We Help

Company

Resources

Connect With Us

Common Questions from Partners & Instructors

Frequently Asked QuestionsThe best resources are in the partner handbook! Get it by clicking here!

Additional Questions

What We Do

Who We Help

Company

Resources

Frequently Asked Questions
The best resources are in the partner handbook! Get it by clicking here!